Overall in charge of the day-to-day operations and deployment of security personnel to the allocated sites.
Work closely and Co-ordinate with each site to do manpower (Security Officers) forecast, planning for relief Security Officers to be on sites when necessary.
Provide support for Site Security Supervisors & assist in handling complaints or operational issues.
Offer suggestions to management to enhance security measures within the organization.
Co-ordinate with management team and work with clients’ management to ensure customer satisfaction.
Able to carry out investigation and write reports.
Make rounds and checks to various sites to ensure staff are carrying out their duties accordingly and meet up with clients to get feedback on regular basis.
Attend monthly site meetings & contribute towards improving services to clients. Submit monthly report to management.
Train Security Officers to perform duties as required by clients.
Conduct on-the-job training.
Able to handle irregular working hours, working on Weekends/PHs if required.
Proficient in Microsoft Office (Excel, Words & Outlook) & other basic computer skills.
Strong interpersonal and problem-solving skills.
Ability to communicate effectively in English, both verbal and written.
Class 3 with own vehicle.
Valid security license.