Responsibilities
- Perform regular perimeter checks and patrols to ensure that there are no fire/safety violations, vandalism or suspicious activity or person/s on the property.
- Follow up with incident reports of various natures regarding the establishments’ interest.
- Respond to fire alarm activations and be familiar with fire safety procedures of evacuation of property if the need arises.
- Assist guests in the mall with queries (E.g. escorting a guest to a specific destination within the mall, etc)
- Operate and monitor security control panels, alarms, and related security equipment to provide property observation and surveillance.
- Maintain records of occurrences, complete necessary paperwork duty performs during working shift.
- Ensure that enforcement of the company’s safety and security policies/regulations to visitors, tenants and staffs are performed in an impartial manner.
- Ensure CCTV surveillance, Alarm, Patrol & Fire Safety Systems are in good working order. These include computers, printers, radio communication sets and Control Access hardware and software.
- Update & report any suspicious movements, discrepancies, deviation of procedure or standard practice.
- Support & provide assistance to the Special Projects Team as & when required during important events as a team effort.
- Ad-hoc duties / projects assigned by the Department/ Management.

Access Control - CCTV, Electronic Key Cards
- Operating of CCTV, Control Access system, Electronic key cards, Doors & Fire Safety Systems in accordance with departmental procedures and objective.

Carpark Management
- Cover reception duty when required, provide support in areas regarding sales and administration of season parking facilities.
- Assist carpark Supervisor with patrol via buggy or foot, report irregularities and attend to Carpark Help stations / Equipment breakdown.
- Replenish consumable items such as receipt roll, tickets etc. for carpark machines and carpark leaflets.
- Assist with the carpark entrances, ramp, driveway, taking enforcement action against indiscriminate parking vehicles which include serving notices and wheel clamping the vehicles.
- Assist in traffic control in the carpark during peak hours or when the carpark is busy.
- Assist carpark Supervisor in reserving parking lots (using barricades) during special events.